It looks like the credit / debit card details that you provided have been declined for some reason.

In order to ensure uninterrupted service please make sure you go back into [Account Settings] and [Edit Card], specifying a valid payment method when prompted.

Don't worry, your data and configuration is still safe and secure - we just need to ensure we resolve this issue and return your account to normal operation as soon as possible.

 
 

For more information please refer to our terms and conditions.